Not all data shows on the web site and Pro app
 

Hi,
I'm new to the site but has been using GB basic since end of Oct2015. I recently upgraded to GB Pro so started by sync data to the web. I noticed that not all data shows, only until 12/14/15. So from 10/28/15 until 12/13/15 data does'nt show.
I proceded to email log entries from GB basic and all data was sent on the email. That was around 10 AM today.
Since the "missing" data showed in the email, I went ahead and log in to the Pro version and selected "Sync All Logs" . It happened again but with a twist, data only shows until 12/14/15. I emailed again the logs from Pro app but now it doesn't show from 10/28/15 to 12/13/15.
How can I recover the data into Pro app?
Your help is greatly appreciated.

Welcome to the Forum! :)

Are you using the same account name and password that you previously used for the free version?

Take a look at the "GB Help" thread to make sure that you didn't miss anything.