Glucose Buddy Forum

Glucose Buddy Forum (http://www.glucosebuddy.com/forum/index.php)
-   Glucose Buddy Specific (Questions/Support) (http://www.glucosebuddy.com/forum/forumdisplay.php?f=15)
-   -   cannot sync any more (http://www.glucosebuddy.com/forum/showthread.php?t=3200)

wardmw 06-07-2012 06:56 AM

cannot sync any more
 
Is anyone else having oroblems syncing? I have checked my account settings and they work OK but syncing always fails.

|/|artin

dano 06-07-2012 11:26 AM

What message are you getting?

If you are getting something like "Unable to sync at this time", keep trying later, it will sync. Everyone should be having the same type of problem.

coromir 06-08-2012 01:15 PM

I'm also unable to sync - consistently getting "Unable to contact server" error.

I am also unable to enter logs on the website.

dano 06-08-2012 02:45 PM

It sounds like a password problem. Check your username and password information. Have you changed anything? Were you able to sync previously?

wardmw 06-09-2012 09:35 AM

Thanks Dano, I had tried it a couple of times on different days but tried again after your response and it worked this time.

I must try and be more patient next time!

|/|

dano 06-09-2012 02:14 PM

I'm glad that you finally got it to work. Hopefully, when the app is updated it will work better.

macroalan 06-14-2012 12:01 PM

Doesn't Save
 
About half the time, the website doesn't do anything. I click SAVE and nothing happens. Wait a minute and try again. Nothing happens. Wait 10 minutes and maybe it saves.

Tried it at home, work and on my smartphone (in Internet mode since there is not a Windows app). Similar results.
:confused:

volam 07-02-2012 04:19 PM

Unable to Sync
 
Whenever I try to sync, I get an email saying that I need to click on the activation email that was sent after Registration. I registered over an year ago and I do not have that email. How can I get the activation email again?

dano 07-02-2012 05:46 PM

Quote:

Originally Posted by volam (Post 8567)
Whenever I try to sync, I get an email saying that I need to click on the activation email that was sent after Registration. I registered over an year ago and I do not have that email. How can I get the activation email again?

Try sending an email to support and a pm to "admin".


All times are GMT. The time now is 11:22 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright © 2011 SkyHealth LLC. All rights reserved.