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-   -   multiple attempts to synch required. (http://www.glucosebuddy.com/forum/showthread.php?t=2844)

turningmeditator 05-01-2012 08:14 PM

multiple attempts to synch required.
 
Don't know whether it's a bandwidth, data base or app issue, there are several times a week it takes several attempts to upload new log entries. Tried it with a couple of different PC's and network connections. Maybe it's the time of day that everyone is trying log entries.

Thanks John

dano 05-01-2012 08:41 PM

I have had the same problem. It usually goes through on the second or third try. I can handle that. The thing that I hate the worse than all that, is the freezing up of the App. It never fails, to not freeze up, when I don't have the time to mess with it.

emmasofia 05-02-2012 01:07 AM

Synch Issues
 
I am also having to attempt to synch 3, 4, 5 times before it goes through. I don't see any responses from Tech Support. Is this a bug that SkyHealth intends to address?

dano 05-02-2012 02:13 AM

Quote:

Originally Posted by emmasofia (Post 7813)
I don't see any responses from Tech Support. Is this a bug that SkyHealth intends to address?

They have mentioned that a new version is in the works.

gabbiano 05-04-2012 07:41 PM

Never get a response from GB support , that BS saying about how they care, all they care about are responses to their ads and how many add ons you buy. not worth the aggravation , pen and paper with no frustration

dano 05-04-2012 08:00 PM

Quote:

Originally Posted by gabbiano (Post 7841)
Never get a response from GB support , that BS saying about how they care, all they care about are responses to their ads and how many add ons you buy. not worth the aggravation , pen and paper with no frustration

You will get better results with honey than vinegar. :rolleyes:


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