multiple attempts to synch required.

turningmeditator · #1 05-01-2012, 08:14 PM

Don't know whether it's a bandwidth, data base or app issue, there are several times a week it takes several attempts to upload new log entries. Tried it with a couple of different PC's and network connections. Maybe it's the time of day that everyone is trying log entries.

Thanks John

dano · #2 05-01-2012, 08:41 PM

I have had the same problem. It usually goes through on the second or third try. I can handle that. The thing that I hate the worse than all that, is the freezing up of the App. It never fails, to not freeze up, when I don't have the time to mess with it.

emmasofia · #3 05-02-2012, 01:07 AM

I am also having to attempt to synch 3, 4, 5 times before it goes through. I don't see any responses from Tech Support. Is this a bug that SkyHealth intends to address?

dano · #4 05-02-2012, 02:13 AM

Quote:

Originally Posted by emmasofia

I don't see any responses from Tech Support. Is this a bug that SkyHealth intends to address?

They have mentioned that a new version is in the works.

gabbiano · #5 05-04-2012, 07:41 PM

Never get a response from GB support , that BS saying about how they care, all they care about are responses to their ads and how many add ons you buy. not worth the aggravation , pen and paper with no frustration

dano · #6 05-04-2012, 08:00 PM

Quote:

Originally Posted by gabbiano

Never get a response from GB support , that BS saying about how they care, all they care about are responses to their ads and how many add ons you buy. not worth the aggravation , pen and paper with no frustration

You will get better results with honey than vinegar.