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-   -   Changed iPhones and can't get data on new phone (http://www.glucosebuddy.com/forum/showthread.php?t=1952)

JerrySmith 08-28-2011 02:32 PM

Changed iPhones and can't get data on new phone
 
I switched from an iPhone 4 on AT&T to one on Verizon and restore did not bring in the data on my GlucoseBuddy program on the new phone. This data is online but how to I get it back on my new iPhone so I can continue to use the iPhone to enter data? It wants me to start all over again. My name and password did not help on iPhone. Thanks....

dano 08-29-2011 12:31 AM

Did you previously purchase two-way-sync? If so, that should get you information back to your new phone.

kjsemon 09-16-2011 08:07 PM

I had to change iPhones and cannot get the "old" information onto the new. I believe I did buy the two way sync. What now? Cheers, Ken

dano 09-16-2011 08:45 PM

If you bought the Two-Way-Sync add-on all you have to do is install GB on your new iPhone, set it up using the same user name and password that you used before. Go to settings; 2 way sync; and set that to ON (Download & Upload). Then Settings; Sync All Logs; and you should have all your logs back on your new phone. You may want to reference the "GB Help" Thread, as well. Good Luck! :)

kjsemon 09-18-2011 05:55 PM

Many thanks. I worked it a bit and then turned off the iPhone, rebooted and retrieved my previous log. Thank you so very much! Ken


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