FREE!Sign Up Log In Download


Join Glucose Buddy Community Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-06-2015, 09:23 AM
grouty grouty is offline
Junior Member
 
Join Date: Apr 2010
Posts: 3
Default An "unprocessable entity error has occurred"

Hi Everyone,

I recently upgraded to GB Pro and all has gone well for the last week or two. However, I now find myself unable to add any logs. On the iPhone app I now get an "unprocessable entity error has occurred" and an invitation to try later (now 12 hours have passed so it is "later"). I then tried to add entries through the web site and after I input the relevant data and hit "Save all" the page gives a little jump and stays exactly as it was - no added data! I have tried this using 3 different browsers on 2 different operating systems with the same results every time.

I'm confused and have used the email address for support to seek help but have yet to hear anything. Am I alone in having these issues? Could this be specific to my account? Do I have to delete everything and start again? Many thanks for any help or advice offered. :-)
Reply With Quote
  #2  
Old 03-06-2015, 10:20 PM
grouty grouty is offline
Junior Member
 
Join Date: Apr 2010
Posts: 3
Default fixed :-)

Hi folks,

I have still to hear from the support team but it seems they may have been busy fixing things behind the scenes. I noticed that the glucosebuddy.com servers went down for a while and now that they are back up everything is working for me. Hope it is all going well for you guys too. :-)
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:04 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright © 2011 SkyHealth LLC. All rights reserved.