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  #1  
Old 05-06-2012, 04:07 PM
giddy giddy is offline
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Join Date: May 2012
Posts: 1
Default Unable to Sync Log

Downloaded app to iPhone and entered results of past month testings.

Then I went online and created an account. I'm able to sign in online but when I try to sync from the iPhone > online I get the following message on my iPhone: Username or Password is incorrect. Please make sure they are entered correctly in Settings > Account info.

The account info on the iPhone is the same as my online login info. I followed the instructions to save and re-open app but I still can't sync.

Any suggestions?
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  #2  
Old 05-07-2012, 12:55 AM
dano dano is offline
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Join Date: Jan 2010
Location: South Central Kentucky
Posts: 3,909
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Yes, the name and password must be the same on all devices.

When you created your account; Did you get an email from GB Support to activate your account?
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Regards;

Danny
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