sync Glucos Buddy with Log

hmoussly · #1 04-12-2011, 03:48 PM

My iPhone app does not show any log when i reinstalled ! How do i restore?

dano · #2 04-12-2011, 03:52 PM

Welcome to the Forum!

More info is needed. Did you delete the App from your phone and reinstall or did you upgrade to a newer version? A detailed description of how and why will get you a better answer from the Tech Guys.

hmoussly · #3 04-12-2011, 03:56 PM

yes i did delete it then reinstall and i was a paid subscriber of the 2-way sync

hmoussly · #4 04-12-2011, 03:58 PM

and its up to date v 3.6.0

dano · #5 04-12-2011, 04:03 PM

Just click on the Premium Features Icon and Click on the 2 way sync purchase button. NOTE: There is no cost involved if you purchased this before. You will then be able to 2 way sync your logs from the cloud to your iPhone.

hmoussly · #6 04-12-2011, 04:05 PM

support email is giving me error
support@glucosbuddy.com !!

hmoussly · #7 04-12-2011, 04:08 PM

Hi
I am a paid 2 way sync subscriber. I deleted my GB from iphone then resintalled from itunes OSX
when launched the GB , i notivced the log is empty and no sync is possible.
my GB web version log is full of data. why it doesn't sync?

hmoussly · #8 04-12-2011, 04:19 PM

thank you
issue is closed now