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#1
06-16-2010, 01:33 AM
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Sync Error
GB Support,
When I click the sync log button on my iPhone, I receive the following error: "An unknown error has occurred. Please try again or at a later time. <!DOCTYPE html PUBLIC ..." The above information is displayed in a pop-up message window. Please let me know what I should do. I'm using GB 3.4 software on the iPhone. Thanks! 
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#2
06-21-2010, 12:51 AM
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Jeff,
Thanks for the quick response. As you mentioned in your post, I didn't have any entries and when I added an entry to the iPhone application, I was able to sync my logs. I was initially trying to sync "my info" from the web to the iPhone, but it looks like that isn't possible, unless you know of a way? Again, thank you very much! E
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#3
07-08-2010, 12:46 AM
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Thank you Jeff!
Jeff, you are incredible! I had been having sync problems for months and you fixed them! Thank you SO much. I love the app and now will be able to catch up on three months' worth of BG entries. You are THE BEST! Thanks again.
Marilyn
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| Tags |
| sync error, sync status |
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