[merv307]

I have been syncing everyday, no issues. Now one day I woke up and when I try to sync, I get this error, "AN UNKOWN ERROR HAS OCCURRED, PLEASE TRY AGAIN OR AT A LATER TIME.
Http/1.1 454 unknown status code

[merv307]

<?XML Verizon="1.0" encoding=utf-8"?>
<errors>
<errors> name has already been taken </error>
<errors>

[merv307]

This is the first time I use this program, I've been using it for a week and the error happened. Also if I delete the program I will lose all my unsync logs and my entire data. I also don't use the Tips

[merv307]

I just did a sync and it work. Not sure how it got fixed.

[dano]

Good job Merv, congrats!

[mag2]

I am having the same issues with syncing. I really don't want to reinstall and lose a couple weeks worth of data. Anything you could do to help would greatly be appreciated.

[dano]

Please first make sure that you read through the Known Problems thread and make sure that you don't have any of the known items in-place.

[TallyCast]

I'm having the same problem. I wish there was a way to solve this without losing my data. I am on a new med and really need to track my results over the next month.

I can't find how to remove experiments. Is this a feature or a bug?

[dano]

TIPS is a feature, that is buggy. There is a lot of info on the forum about it. Try doing a tag search for tips. Just clcik on the Search pull down above and then click on tag search. I hope it helps.

[TallyCast]

Interesting that despite the error message, the logs are actually showing up on the web site. I wonder if I wipe and reinstall the app, if the logs from the web site will sync back to the app?