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  #1  
Old 10-05-2012, 03:05 PM
creasy creasy is offline
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Default Having trouble syncing

Can't seem to sync my iPhone with the web. I've followed instructions, but when I tap Quick Sync, I get the "syncing" message, but it never tells me things have been completed, and the web doesn't seem to have my logs.

Can you help?

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  #2  
Old 10-05-2012, 03:10 PM
dano dano is offline
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Is your username and password the same on the app and the web?

Are you inputting the log information, as specified in the "GB Help" Thread?

Have you ever been able to sync any information?
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  #3  
Old 10-09-2012, 01:07 PM
arprince arprince is offline
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If you have not done so, you need a PRO version or purchase the dual sync on the Premium Goodies to be able to sync your data to the cloud/web.
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  #4  
Old 10-09-2012, 08:14 PM
dano dano is offline
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Quote:
Originally Posted by arprince View Post
If you have not done so, you need a PRO version or purchase the dual sync on the Premium Goodies to be able to sync your data to the cloud/web.
The above comment is not correct information. You can sync to the website "cloud" with any of the GB versions. However, if you need to sync your data to the handheld device from the website "cloud", you will most-likely need the two-way-sync.
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  #5  
Old 10-09-2012, 09:13 PM
arprince arprince is offline
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Quote:
Originally Posted by dano View Post
The above comment is not correct information. You can sync to the website "cloud" with any of the GB versions. However, if you need to sync your data to the handheld device from the website "cloud", you will most-likely need the two-way-sync.
I was actually referring to that 2-way-sync (haha). So, does the ANDROID app version have a sync to the cloud too now? The last time I checked it didn't and I don't have my Nexus w me to check right now.
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  #6  
Old 10-09-2012, 09:27 PM
dano dano is offline
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Quote:
Originally Posted by arprince View Post
I was actually referring to that 2-way-sync (haha). So, does the ANDROID app version have a sync to the cloud too now? The last time I checked it didn't and I don't have my Nexus w me to check right now.
Currently there is no sync with the Android to my knowledge. However, I don't use that platform and I could be wrong. I am sure that when the sync happens, the droid user's will let us know.
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