[rh109a]

After years now having consistent problems not connecting to GB. This has been going on more than a month. Major problem. Most likely will have to leave. ( T2 diet and exercise only A1c less than 6) I am very serious about my diabetes program.

[dano]

Originally Posted by ballison41

.. If you had to get up and test your child every three hours while half awake and try to remember the last dose then you might fix this app quick smart.

You can still log the data, uploading to the website, is another matter.

If you find the perfect app, please let us all know. I am still undecided.

[ballison41]

I only bought this app because I could upload the info to three iPhones for three different people. Being on the same page is important. Receiving what you paid for in an app is a reasonable complaint, no?

[dano]

Originally Posted by ballison41

I only bought this app because I could upload the info to three iPhones for three different people. Being on the same page is important. Receiving what you paid for in an app is a reasonable complaint, no?

Yes, receiving what you paid for in an app is a reasonable complaint. I bought the app for the same reason as you. I just really don't know what the problem is or I would fix it if I could. I have sent several emails to the current owners and to GB support. My emails go unanswered as well.

My version will not "Sync All Logs" and therefore, I have the same problem as everyone else. However, I can "Quick Sync" the logs to all devices. I suppose that I am getting what I paid for, although it is less than ideal.

My guess is that the app needs an update to work correctly with the Apple iOS 7.0 and iOS 7.1 updates.

[elrond87]

I too have been having trouble getting my logs on my iPhone to sync to the server. What worked for me was to kill off the GB App on my iPhone (double click the home button and then swipe the GB App upwards to terminate) Upon restarting the app the sync worked. I'll let you know if this continues to be a effective workaround going forward.
Elrond