Error trying to sync - Page 2

dano · #11 01-28-2011, 06:17 PM

Quote:

Originally Posted by TallyCast

Interesting that despite the error message, the logs are actually showing up on the web site. I wonder if I wipe and reinstall the app, if the logs from the web site will sync back to the app?

No, not at this time. You will have to wait for the next release of GB to sync from the web to the phone. Two-way sync is in the works.

ashley7673 · #12 01-31-2011, 02:05 PM

I'm having the same sync problem and errors.. I haven't been able to sync for months.. I just found this forum. What can I do? I'm not doing any testing in pairs ect. although I have looked at it and now no sync available.

dano · #13 01-31-2011, 02:15 PM

First do a tag search on "sync" and read through the existing problems that others are having. If that does not solve the problem post back in this thread and maybe one of the admins can help you.

ashley7673 · #14 01-31-2011, 02:24 PM

No help. I deleted the app and then reinstalled it. It works fine now, but I've lost all data in the app. I guess it's not a real 2-way sync.

dano · #15 01-31-2011, 02:29 PM

Ashely;

One quick note: If you have deleted files on the GB App, you will need to go to the website and delete those as well.

dano · #16 01-31-2011, 02:30 PM

Quote:

Originally Posted by ashley7673

No help. I deleted the app and then reinstalled it. It works fine now, but I've lost all data in the app. I guess it's not a real 2-way sync.

It never has been a true 2-way sync. That is coming in the next version.

theron11 · #17 02-06-2011, 12:34 AM

I'm having troubling syncing my logs. I've updated the version to 3.6.0 and its telling me An Internal Server Error has occurred. This condition may be temporary. Please try again later.

So I left it for a couple of hours and still no joy.

bccisprof · #18 02-06-2011, 01:33 AM

Quote:

Originally Posted by theron11

I'm having troubling syncing my logs. I've updated the version to 3.6.0 and its telling me An Internal Server Error has occurred. This condition may be temporary. Please try again later.

So I left it for a couple of hours and still no joy.

Same thing here! What's going on?

rclarke6 · #19 02-06-2011, 03:56 AM

At 8 at night on pacific coast getting the same error, after upgrading to 3.6. Internal server error. before upgrading it was working properly. so it definitely has something to do with the upgrade because i used the sync an hour before i upgraded and it worked then. And yes i purchased the premium sync.through the app with no problems.

rclarke6 · #20 02-06-2011, 11:34 AM

Yes it is and thank you so much

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
error message	javerson	Glucose Buddy Specific (Questions/Support)	0	02-14-2011 07:56 PM
Sync Error - 454 Unknown Status code	rj_crowder	Glucose Buddy Specific (Questions/Support)	2	01-21-2011 04:06 PM
An unprocessable entity error has occurred.	snoopmole	Glucose Buddy Specific (Questions/Support)	8	07-19-2010 02:21 AM
Sync Error	wzzzupp808	Glucose Buddy Specific (Questions/Support)	2	07-08-2010 12:46 AM
How do you sync?	tedybrs	Introduce yourself as a Glucose Buddy	0	06-10-2010 12:41 PM