TIPS not working

smunson · #1 02-13-2011, 03:03 PM

My time zone is set to US, but when I am at the screen where I should be able to enter data for this, nothing happens. I am unable to do anything except go back to the previous screen. Help!! You guys are great by the way!!!!

dano · #2 02-13-2011, 05:22 PM

This link may answer your question.

smunson · #3 02-15-2011, 05:42 AM

I guess I did not make myself clear enough. I have done everything suggested in your "link". And strange enough, today my TIPS icon disappeared from my screen. I tried to go back in and get it back, but it just got locked up. I tried several times and the same thing kept happening - it locked up. Very frustrating!

smunson · #4 02-17-2011, 01:48 AM

How do I get my TIPS icon back??????

smunson · #5 02-17-2011, 01:54 AM

BTW, I have gone to Premium Features, and the only thing that comes up is "Cross Device 2-way.....". This is where it locks up. Thanks.

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