[tonyy]

I failed to sync all logs of my data on my new iPhone and it prompted 'an XML parser error has occurred ' please help!

[dano]

Welcome to the Forum!

You are not the only one having problems. See here and here.

[tonyy]

Thanks for your prompt reply, it seems it is a general problem, hope it could've fixed ASAP.

[sheilatweetyj]

I'm also getting the same error when I try to sync all logs.

[dianne44]

I'm getting the same message. Any chance it will be fixed soon?

[sheilatweetyj]

I am finally able to do the 2 way sync. Only thing that I did different was to add a log on my iPad. Once I did that everything synced for today.