FREE!Sign Up Log In Download


Join Glucose Buddy Community Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-11-2013, 01:28 PM
mitrapolis mitrapolis is offline
Junior Member
 
Join Date: Feb 2013
Posts: 1
Default Got GB Pro and all my information is gone!!

I don't know what happened but when I upgraded to GB Pro, it erased all the information that I was keeping in the free version. Now I have to start all over again. The graph shows up with all the dates that I had previously recorded daily numbers but there are no numbers there.
Reply With Quote
  #2  
Old 02-11-2013, 02:50 PM
dano dano is offline
Super Moderator
 
Join Date: Jan 2010
Location: South Central Kentucky
Posts: 3,909
Default

Hopefully you synced the info from the Free version to the web. If that is the case your data is there. Just do this:

The account name and password must be the same on all devices. Under "Settings", try the "Sync All Logs" on your iPhone, using the GB Pro App. This should populate all your data back onto the GB Pro App.
__________________
Regards;

Danny
Reply With Quote
  #3  
Old 02-21-2013, 02:44 PM
jerriet jerriet is offline
Junior Member
 
Join Date: Jan 2013
Posts: 1
Default UPgrade to GB Pro

I just had the same question about moving my information from the free version to GB Pro. Your instructions worked great -- problem taken care of.
Reply With Quote
  #4  
Old 02-21-2013, 02:49 PM
dano dano is offline
Super Moderator
 
Join Date: Jan 2010
Location: South Central Kentucky
Posts: 3,909
Default

Quote:
Originally Posted by jerriet View Post
I just had the same question about moving my information from the free version to GB Pro. Your instructions worked great -- problem taken care of.
I am glad that I could help!
__________________
Regards;

Danny
Reply With Quote
  #5  
Old 02-25-2013, 08:41 PM
chunkydar chunkydar is offline
Junior Member
 
Join Date: Feb 2013
Posts: 1
Default

Same here! Thank you
Reply With Quote
  #6  
Old 02-25-2013, 08:49 PM
dano dano is offline
Super Moderator
 
Join Date: Jan 2010
Location: South Central Kentucky
Posts: 3,909
Default

Quote:
Originally Posted by chunkydar View Post
Same here! Thank you
I am glad that I could help!
__________________
Regards;

Danny
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:14 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright © 2011 SkyHealth LLC. All rights reserved.