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Old 02-03-2014, 06:30 PM
tuba8881 tuba8881 is offline
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Join Date: Nov 2011
Posts: 1
Default New Phone

I upgraded my I phone, when I transferred my apps to the new phone only the basic GB transferred. None of my records transferred. I even bought the upgrade again and still cant get my records. The records are on the web site.

Also when I bought the upgrade when I log my BP it doesn't appear on the graft

Please help

Tuba8881@cox.net
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Old 02-03-2014, 07:31 PM
dano dano is offline
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Join Date: Jan 2010
Location: South Central Kentucky
Posts: 3,909
Default

I am assuming that, when you say you bought the upgrade, you purchased the GB Pro App. If that is the case, you should be able to import your data as specified in the "GB Help" thread.

Downloading Data "Two-Way-Sync"; From the Website to the GB Pro App

Note: The account name and password must be the same on all devices.
Under "Settings", "2 Way Sync"; make sure that the "On (Download & Upload)" is turned on (ie checked).
Under "Settings", "Account Info"; Select "Sync All Logs".
You will see a spinning wheel saying "syncing..." Please be patient this will take a while.
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Regards;

Danny
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