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#1
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lost logs after upgrade
I have upgraded GB (3.1.1) to the latest version (3.5.5). My recent logs are gone after upgrade. I can see only 70 old entries from 2009 on my IPod.
Please help! |
#2
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I am assuming that you backed up your iTouch prior to the download and restored this information to the iTouch after the download. If you have already done this, try rebooting the iTouch.
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Regards; Danny |
#3
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Thanks for a quick reply. Do you mean I have to restore an older version of GB app?
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#4
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No restore the data files, that were created with the older version of GB. I don't think you backed up, did you?
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Regards; Danny |
#5
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Don't panic yet. Today or tomorrow the latest version of GB (3.6) should be out in iTunes. Just down load this program and restore your files from the website. It will be true two-way sync.
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Regards; Danny |
#6
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Thanks again. I have not tried to save my data on your website... But I do have a backup from a few days ago. I've found GB data file... It looked like SQLite database, so I was trying to open it using two different SQLite browsers -- both has showed the same old records! But, what's strange -- if you take a look at the file in some binary viewer (old good UNIX od, for example) you can see all the data! And my older version of BP was showing everything -- just yesterday! Backup was done a few days earlier. Should we suspect that some data format has been changed b/w the versions? I've made a backup right now -- and a newer GP file (it supposed to have just a few days more than the file from my backup) also shows all the data in od, but only a few tens of 2009 records -- in GB and in SQLite browsers. I just want to recover a few weeks worth of data -- please advise.
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#7
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zvenik: Hi, I'm Tom. If you send me the old sqlite file with your logs in it I may be able to recover it for you. Shoot me an email at support@glucosebuddy.com
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#8
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Tom, thanks a lot. I am sending you SQLite file.
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