[dekker]

I have an iPhone 4s running iOS 6.0. I downloaded and used GB Free and have about 150 log entries. I registered on the GB website and have a GB account.

I just bought GB Pro. I have both installed, and they seem to be happy co-existing.

I want to transfer the data from GB Free to GB Pro, but GB Free is not syncing: when I tap "Sync All Logs" (under settings) or "Quick Sync", the little message box with the busy circle indicator just keep going but no data is transferred.

The GB Pro is syncing, albeit without any logs.

Am I correct in assuming GB Free is incapable of syncing (not part of the functionality)?

I mailed myself the logs from GB Free and have it in excel format. Is there a way of getting it into GB Pro or into my account without retyping and entering all 150 entries?

[dano]

The GB Free will "sync" and it will "sync all", but it will not "two-way-sync" (both upload and download data).

Run the "sync all" from GB Pro, which does the "two-way-sync" (both upload and download data) from the website.

[dekker]

That is exactly my problem: GB Free will not "sync" so GB Pro has nothing to sync to...

[dano]

All usernames and passwords must be the same on all devices. If there is no previously synced data, on the web, there will be nothing to sync.

[dekker]

Same pwd & username for the web account for both GB Free & GB Pro. Brings me back to my original question: Am I correct in assuming GB Free is incapable of syncing (not part of the functionality)?

[dano]

Originally Posted by dekker

Same pwd & username for the web account for both GB Free & GB Pro. Brings me back to my original question: Am I correct in assuming GB Free is incapable of syncing (not part of the functionality)?

You would be incorrect in your assumption, as I previously stated in Post #2: The GB Free will "sync" and it will "sync all", but it will not "two-way-sync" (both upload and download data). You would need to buy the upgrade for two-way-sync, therefore the GB Pro is currently more cost effective.