Nutrition tracker will not load

cherie21 · #1 05-07-2011, 08:53 AM

The Healthy Cloud database will not load! Please fix!

dano · #2 05-07-2011, 02:51 PM

It loaded for me. Did you install the Calorie Track App from the GB link icon?

Dennisu · #3 05-07-2011, 04:02 PM

Installed from link and it won't load for me too.

theron11 · #4 05-07-2011, 05:06 PM

Cant quite figure out Calorie Track. It loads data into Glucose Buddy but does not store it within own app. Help.

darle003 · #5 05-07-2011, 09:23 PM

I cannot get it to sync in the glucose buddy. Loaded fine and saves in it's own program.

admin · #6 05-07-2011, 10:09 PM

If you're referring to the data not showing up in your GB app it's because you don't have the 2-way sync. CalorieTrack only pushes it to the GB website and only streams down if you have 2-way.

Dennisu · #7 05-08-2011, 03:37 PM

Calorie Tracker won't load on my itouch and why would GB partner with a piece of software that has a one star rating in the app store?

admin · #8 05-08-2011, 08:48 PM

Quote:

Originally Posted by Dennisu

Calorie Tracker won't load on my itouch and why would GB partner with a piece of software that has a one star rating in the app store?

We'll be working with them to make it work for all devices. No worries. It has something to do with memory usage and not loading on older devices.

Dennisu · #9 05-08-2011, 09:10 PM

Thanks for the reply. Glucose Buddy is a great program I hate to see it ruined by another program

admin · #10 05-08-2011, 09:16 PM

Quote:

Originally Posted by Dennisu

Thanks for the reply. Glucose Buddy is a great program I hate to see it ruined by another program

We whole heartedly agree, which is why we'll be working really hard to make it work more seamlessly with GB in the near future.