tblackford88;
Welcome to the Forum!
Thanks for posting this information. I think that this may be the problem with a lot of the people that say that they can not sync. The only medicine that I input into to GB Log is insulin. I input this five (5) times per day and I know that it works with one or two types of insulin (meds). If they are trying to input every med that they take over the course of a day, this may be in fact their problem.
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Regards;
Danny 
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