I have been on an insulin pump since 1996 and on a Medtronic pump since 2000. I really like their 24/7 help line. One time on a holiday weekend my pump started giving me weird messages. The person called me back and spent a lot of time helping me diagnose what was happening- for some reason my pump was failing after i had had it for a year. On top of it being a holiday weekend it was a Saturday afternoon in California. They fed ex'd a new pump to me and hired a special carrier to deliver it from the airport 2 hours away to me at work on a Sunday! They covered the cost of everything. For that customer service experience I will stay with them for a very long time.
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