I am sorry to hear that. If it is any consolation, they don't answer my PM's either. Maybe we can muddle through this.
Can you two-way-sync with at least your son's iPhone?
Is the user name and password the same on all devices?
Is 2 way sync; set to ON (Download & Upload)?
Did you have a WiFi connection when you tried the two-way-sync?
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Regards;
Danny 
Last edited by dano; 01-06-2012 at 03:42 PM.
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