Thread: Sync Problem
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Old 11-02-2011, 02:48 PM
dano dano is offline
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Quote:
Originally Posted by kong View Post
I thought the 'sync' function in the app could sync all our records between www.glucosebuddy.com and our iPhones (or any device in our hands).
This is not necessarily the case. The 'sync' function, in the app, syncs or 'uploads' the data to the website. In order to sync back to the iPhone or any Apple hand held device, in your hands, you will need the two-way-sync feature.

Quote:
Originally Posted by kong View Post
1. Why do I need to re-enter all my personal information to the GB app when I get a new iPhone?
I would not think that you should need to re-enter the information, when you get a new iPhone, if your information was correctly backed-up from your previous iPhone and restored to the new iPhone. It sounds as if you are installing the app again. If that is the case, then you will have to re-enter the information, just as you did the first time.

Quote:
Originally Posted by kong View Post
2. Why do I loose all previous glucose records stored in the GB app when I get a new iPhone? Of course I can find all records in the website, but can I sync them back to my device(s)?
I reiterate that if your information was correctly backed-up, from your previous iPhone, and restored to the new iPhone the records, stored in the previous iPhone, should still be available. Yes you can syn the records back to your device, but it will take the two-way-sync feature to accomplish this.

Quote:
Originally Posted by kong View Post
3. Same Sync problems above happen in the app of 'CalorieTrack'.
I can't help you with this one, as I do not use the 'CalorieTrack'. However, I would think that the same back-up and restore features would apply to this as well.

I hope that the information is useful.
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Regards;

Danny
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