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Old 03-06-2015, 09:23 AM
grouty grouty is offline
Junior Member
 
Join Date: Apr 2010
Posts: 3
Default An "unprocessable entity error has occurred"

Hi Everyone,

I recently upgraded to GB Pro and all has gone well for the last week or two. However, I now find myself unable to add any logs. On the iPhone app I now get an "unprocessable entity error has occurred" and an invitation to try later (now 12 hours have passed so it is "later"). I then tried to add entries through the web site and after I input the relevant data and hit "Save all" the page gives a little jump and stays exactly as it was - no added data! I have tried this using 3 different browsers on 2 different operating systems with the same results every time.

I'm confused and have used the email address for support to seek help but have yet to hear anything. Am I alone in having these issues? Could this be specific to my account? Do I have to delete everything and start again? Many thanks for any help or advice offered. :-)
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