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-   -   IOS7/Internet explorerer 10 (http://www.glucosebuddy.com/forum/showthread.php?t=5551)

lizard421 01-25-2014 03:00 PM

IOS7/Internet explorerer 10
 
I can't get this to sync - just spent a bunch of time logging numbers to get us up-to-date and I can't get it to sync...just goes round and round...HELP!:confused:

dano 01-25-2014 04:02 PM

From the GB Help thread:

Current Problems, with the GB website, when using Internet Explorer (IE) Version 9

If you are using IE9, as your browser, you will not be able to change the calendar date unless you revise the "compatibility mode". You may also use another browser; Google Chrome, Mozilla FireFox and Safari all work.

lizard421 01-25-2014 05:33 PM

Danny,
I changed my browser to Google Chrome but it just spins and spins :(

dano 01-25-2014 05:43 PM

The website may be offline at the time you are trying to access it. Just make sure you are connected to wifi and try again later. Also you can check to make sure it is working by using your iPhone to log into the website.

lizard421 01-25-2014 06:05 PM

I can access by my phone, I'm at home so I have all the internet connection I need...still not syncing :( Not sure what I am doing wrong..I have about 80 records to upload

dano 01-25-2014 08:09 PM

Try the "Sync All" function, under Settings.

lizard421 01-27-2014 08:52 PM

not sure what the glitch was but wanted to make sure you knew I got it to work and love my reports that can be made in Excel! :)

dano 01-27-2014 10:04 PM

I'm glad that you got it to work! :D


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