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-   -   Syncing (http://www.glucosebuddy.com/forum/showthread.php?t=5059)

xtremesugar5150 08-21-2013 07:11 PM

Syncing
 
When can we expect to be able to sync our Android smartphone with our desktop versions like the Apple version has already?

mr_kishon 08-26-2013 01:06 PM

I would like to know also, great product, but need the extra data base on pc - bigger screen than phone.

MaryEllen 08-28-2013 06:16 PM

I have 57 items sitting in sync but it won't download like usual, I tried emailing buddy help and haven't got response. What do I do? I put three days in at one time, was that wrong? Help

dano 08-28-2013 06:27 PM

Quote:

Originally Posted by MaryEllen (Post 14680)
I have 57 items sitting in sync but it won't download like usual, I tried emailing buddy help and haven't got response. What do I do? I put three days in at one time, was that wrong? Help

There is nothing wrong with inputting several data files.

Have you previously been able to sync your data to the website? I ask this to make sure that your account has worked before. If you have never synced with the website, please check your user name and password. Remember that these must be the same on all devices.

MaryEllen 08-28-2013 06:58 PM

Hi
Yes I've had no problems till last night and it said it was syncing when I went to bed and it was still syncing 8 hours later?

dano 08-28-2013 07:04 PM

OK, we have established the fact that you can sync. There is currently a problem with your sync, I would suggest stopping the current sync; make sure that you have a WiFi connection; and re-sync using the sync all command. Good luck.

MaryEllen 08-28-2013 07:09 PM

Thank you much, I went in and re-entered user name and password and tried syncing again and it worked. You are very helpful!

dano 08-28-2013 07:22 PM

Quote:

Originally Posted by MaryEllen (Post 14684)
Thank you much, I went in and re-entered user name and password and tried syncing again and it worked. You are very helpful!

I'm glad that I could help. :D


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