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-   -   retrieving lost info (http://www.glucosebuddy.com/forum/showthread.php?t=4466)

sistermouse 03-13-2013 11:45 PM

retrieving lost info
 
My app was accidentally deleted. Is there any way to get it back??

dano 03-13-2013 11:52 PM

Which app were you using the Free or the Pro?

sistermouse 03-16-2013 02:12 PM

The free one. It says I have 47 log ins on the web & 5 saved whenever I "sync" the newest log.

dano 03-16-2013 03:06 PM

When using the Free version there is no way to get the data back, other than key punching the information back in, purchasing the two-way-sync add-on, or purchasing the GB Pro containing the two-way-sync.

Currently, the GB Pro is the best bang for the buck, if you decide to go that route. The information on how to get the data back using the GB Pro is addressed in the "GB Help" thread.

kimberlysdelaney 05-18-2013 01:42 AM

My food entries don't save or show in my log. I assume the upgrade would fix that too?!

dano 05-18-2013 02:55 AM

Quote:

Originally Posted by kimberlysdelaney (Post 13242)
My food entries don't save or show in my log. I assume the upgrade would fix that too?!

The food entries work just fine. Are you inputting the food items as addressed in the "GB Help" thread?


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