Error trying to sync
 

I have been syncing everyday, no issues. Now one day I woke up and when I try to sync, I get this error, "AN UNKOWN ERROR HAS OCCURRED, PLEASE TRY AGAIN OR AT A LATER TIME.
Http/1.1 454 unknown status code

<?XML Verizon="1.0" encoding=utf-8"?>
<errors>
<errors> name has already been taken </error>
<errors>

This is the first time I use this program, I've been using it for a week and the error happened. Also if I delete the program I will lose all my unsync logs and my entire data. I also don't use the Tips

I just did a sync and it work. Not sure how it got fixed.

Good job Merv, congrats! :)

sync errors
 

I am having the same issues with syncing. I really don't want to reinstall and lose a couple weeks worth of data. Anything you could do to help would greatly be appreciated.

Please first make sure that you read through the Known Problems thread and make sure that you don't have any of the known items in-place.

I'm having the same problem. I wish there was a way to solve this without losing my data. I am on a new med and really need to track my results over the next month.

I can't find how to remove experiments. Is this a feature or a bug?

TIPS is a feature, that is buggy. There is a lot of info on the forum about it. Try doing a tag search for tips. Just clcik on the Search pull down above and then click on tag search. I hope it helps. :)

Interesting that despite the error message, the logs are actually showing up on the web site. I wonder if I wipe and reinstall the app, if the logs from the web site will sync back to the app?