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-   Glucose Buddy Specific (Questions/Support) (http://www.glucosebuddy.com/forum/forumdisplay.php?f=15)
-   -   Prblems With Sync (http://www.glucosebuddy.com/forum/showthread.php?t=161)

dickpar 03-28-2010 02:46 PM

Unable to sync.
 
New to Glucose Buddy and trying to sync from my iphone. I keep getting the message that says not connected to internet. Not true. everyelse works just fine. Love the app. but wish I could get it to sync. Any thoughts?
Thank you for the program and forum.

dickpar 03-28-2010 02:51 PM

Sync
 
Quote:

Originally Posted by johnspnc (Post 560)
For anyone having a problem syncing to their iphone I found that if you turn the completely off and restart it you can then sync all your logs.
John

Just saw your post John and thanks. I tried it but to not avail.

buldrhm 04-13-2010 02:13 AM

New user here, I have been unable to connect as well with my iPod Touch.

I get the same Sync Status Error as mentioned above.

corvid 05-08-2010 04:32 PM

How do you delete logs from the app?
 
Quote:

Originally Posted by jneitzel (Post 501)
Gregp3,

If you've not already done so, can you have a look at http://gbsupport.blogspot.com/2009/1...when-sync.html and see if that helps?

From the server logs, it looks like you are experiencing the problem that happens when you delete one of your online logs from the website w/o also deleting the same one from within the app. This will definitely cause the problem.

Does any of this info help?

Jeff


Jeff,

After syncing I found an error in the glucose amount I typed into a log entry on the iPhone. I corrected the value on the web site and then I corrected the value on the iPhone. After doing this I can no longer sync.

I was using v. 3.1.1 (I think) and got the "try again or try later" message each time I tried to sync. I updated to v. 3.2 and now I get the "you might have deleted a log on the web site that you did not delete from the iPhone" message every time I try to sync.

It is a clear as the nose on my face how to delete log entries on the web. How do you delete log entries on the iPhone? Under the 'My Logs' I can see how to edit log entries, but now how to delete them.


ADDED AS EDIT: What exactly is a "Junior Member", and what other member levels are there?

Thanks

Corvid

dano 05-08-2010 07:59 PM

corvid;

To delete a log on the iPhone: While in the the Edit Log menu, take your finger and push the item up on the screen. The Delete Log button hides behind the meal wheel. I hope this helps. :)

x19 05-08-2010 08:38 PM

Where is the Edit Log menu?
 
Hey Now,

I solved the problem by creating a new account and uploading all logs to that account. Solved, but sloppy.

Where would I find the Edit Log menu on the iPhone. I looked and could not find it.

Thanks,

Corvid now X19


Quote:

Originally Posted by dano (Post 992)
corvid;

To delete a log on the iPhone: While in the the Edit Log menu, take your finger and push the item up on the screen. The Delete Log button hides behind the meal wheel. I hope this helps. :)


dano 05-08-2010 08:49 PM

Corvid -> X19;

Just select one of the items in your My Logs data base. When you "click" select the item, the Edit Log appears and you can either edit the item or delete it. I hope this helps. :)


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