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-   -   Error trying to sync (http://www.glucosebuddy.com/forum/showthread.php?t=1228)

dano 01-28-2011 06:17 PM

Quote:

Originally Posted by TallyCast (Post 3488)
Interesting that despite the error message, the logs are actually showing up on the web site. I wonder if I wipe and reinstall the app, if the logs from the web site will sync back to the app?

No, not at this time. You will have to wait for the next release of GB to sync from the web to the phone. Two-way sync is in the works.:)

ashley7673 01-31-2011 02:05 PM

I'm having the same sync problem and errors.. I haven't been able to sync for months.. I just found this forum. What can I do? I'm not doing any testing in pairs ect. although I have looked at it and now no sync available.

dano 01-31-2011 02:15 PM

First do a tag search on "sync" and read through the existing problems that others are having. If that does not solve the problem post back in this thread and maybe one of the admins can help you.

ashley7673 01-31-2011 02:24 PM

No help. I deleted the app and then reinstalled it. It works fine now, but I've lost all data in the app. I guess it's not a real 2-way sync.

dano 01-31-2011 02:29 PM

Ashely;

One quick note: If you have deleted files on the GB App, you will need to go to the website and delete those as well.

dano 01-31-2011 02:30 PM

Quote:

Originally Posted by ashley7673 (Post 3528)
No help. I deleted the app and then reinstalled it. It works fine now, but I've lost all data in the app. I guess it's not a real 2-way sync.

It never has been a true 2-way sync. That is coming in the next version.

theron11 02-06-2011 12:34 AM

Syncing Logs
 
I'm having troubling syncing my logs. I've updated the version to 3.6.0 and its telling me An Internal Server Error has occurred. This condition may be temporary. Please try again later.

So I left it for a couple of hours and still no joy. :confused:

bccisprof 02-06-2011 01:33 AM

Quote:

Originally Posted by theron11 (Post 3629)
I'm having troubling syncing my logs. I've updated the version to 3.6.0 and its telling me An Internal Server Error has occurred. This condition may be temporary. Please try again later.

So I left it for a couple of hours and still no joy. :confused:

Same thing here! What's going on?

rclarke6 02-06-2011 03:56 AM

At 8 at night on pacific coast getting the same error, after upgrading to 3.6. Internal server error. before upgrading it was working properly. so it definitely has something to do with the upgrade because i used the sync an hour before i upgraded and it worked then. And yes i purchased the premium sync.through the app with no problems.

rclarke6 02-06-2011 11:34 AM

Yes it is and thank you so much:)


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